Privacy Policy of the SANUSAPP 3.0 (Smartphone)

Privacy Policy of the SANUSAPP 3.0 (Smartphone)

SANUSLIFE ADMINISTRATION AG developed the SANUSAPP 3.0 app as a freemium app. This service is provided by SANUSLIFE ADMINISTRATION AG free of charge and is intended for standard use. For additional services, you can upgrade with the following account plans.

This page is intended to inform visitors about our policies regarding the collection, use, and disclosure of personal information if someone decides to use our service.

By choosing to use our service, you agree to the collection and use of information in accordance with this policy. The personal data we collect is used to provide and improve the service. We will only use or share your information as described in this privacy policy. The terms used in this privacy policy have the same meanings as in our General Terms and Conditions, which are accessible via SANUSAPP 3.0, unless otherwise defined in this privacy policy.

Collection and Use of Information

To facilitate your use of our service, we may ask you to provide certain personally identifiable information. The information we request will be stored by us and used as described in this privacy policy. The app uses third-party services that may collect information used to identify you. Below you will find links to the privacy policies of third-party service providers used by the app:

  • Google Play Services
  • App Store Services
     

Login Data

We would like to inform you that whenever you use our service and an error occurs in the app, we collect data and information (through third-party products) on your smartphone, referred to as log data. This log data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when using our service, the time and date of your use of the service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and stored in your device’s internal memory. This service does not explicitly use these “cookies.” However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and to know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some parts of this service.

Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our service;
  • To provide the service on our behalf;
  • To perform service-related tasks; or
  • To assist us in analyzing how our service is used.
     

We want to inform users of this service that these third parties have access to their personal data. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We appreciate the trust you place in us by sharing your personal data, and we strive to protect it using commercially acceptable means. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

Links to Other Websites

This service may contain links to other websites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children’s and Adolescents’ Privacy

These services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children or adolescents under 18. If we discover that a child or adolescent under 18 has provided us with personal data, we will immediately delete it from our servers. If you are a parent or guardian and you are aware that your child or adolescent has provided us with personal information, please contact us so that we can take the necessary actions.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Therefore, we recommend that you review this page regularly for any changes. We will notify you of any updates by posting the new privacy policy on this page. This policy is effective as of 01/08/2023.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please do not hesitate to contact us at [email protected].